Asia Pacific SMB Growth Ambitions Made Possible with Technology Refresh
About one-third use PCs that are more than four years old with older or outdated operating systems
Perceived software incompatibility and high costs cited as reasons for delay
To stay competitive, SMBs with Windows 7 devices should make the shift before End of Support in January 2020
SINGAPORE ,- 26 November 2019 – Technology is a key driver for business growth and workforce productivity but Small and Medium Businesses (SMBs) in Asia are not upgrading their computing systems and strategic IT applications such as cloud and mobility fast enough.
More than a third of SMBs (36%) still own PCs that are more than four years old and running older operating systems, which not only affect work efficiencies, but expose organizations to security vulnerabilities and IT threats. Just in the last year alone, 62% of SMBs surveyed said they had experienced a security breach. To top it off, majority of SMBs (86%) lacked an organization-wide mobility strategy.
These findings were revealed in the latest Microsoft study in partnership with global SMB IT market research and analyst organization TechAisle, which polled almost 2,000 SMBs across Asia Pacific.
“Technology can be a real enabler for businesses, both small and large, and SMBs should continue to recognize the value that IT investment can bring to their present and future growth. SMBs employ over half of the workforce in the Asia Pacific, significantly contributing to the region's economic growth. Employees in this region, most of whom are young and mobile, are digital natives and appreciate modern work environments and tools that allow them to work smarter and more effectively. We want to work alongside SMBs in Asia to help them realize their ambitions and succeed in this competitive marketplace,” said Belinda Widgery, Channel & Device Marketing Lead, Microsoft Asia.
Narrowing the adoption gap
According to the study, the continued delay in SMBs' adoption of newer technological infrastructure across business functions, was due to factors such as perceived app incompatibility and high costs associated with acquiring and maintaining new IT hardware and software. Slightly more than half of SMBs surveyed (54%) said they did not have a PC refresh policy nor were they actively pursuing it.
However, the reality is that the lack of a strategic PC refresh policy can result in greater repercussions in the long-run. There is a 3.1 times higher chance of old PCs requiring repairs, which can amount to economic costs of at least US$2,657 per PC per year, and result in at least 157 hours' worth of productivity time lost. (*).